RESUME | Portfolio

Experienced in requirement gathering, use-case development, task analysis, information architecture, interactive prototypes, and usability testing.
Support end-to-end design process for both brand-new products and existing products.
Design product experiences on various platforms including web and mobile apps (iOS and Android).
Work on products for B2C and B2B users.
Capable of evaluating and improving existing designs at all phases of the production cycle.
Advanced problem-solving skills and the ability to optimize data for the best possible outcome.
Turn technical workflows and tasks into delightful experiences.
Self-paced, responsible, and analytical logical thinking.
Ability to work effectively in a collaborative environment to create top-performing interfaces.
Ability to prioritize and manage multiple projects efficiently.

Professional Experience

UI/UX Designer

eBay

July 2023 – Present

Designed an AI chatbot for the financial domain, delivering a self-service solution that addresses seller pain points, including fee transparency and payout availability.
Boosted express payout conversions and revenue by identifying user pain points, reducing friction, and streamlining onboarding with a clear emphasis on the express payout option.
Conducted usability testing and iterative design to enhance interactions and optimize user flows for faster, seamless transactions.

Staff Product Designer

SoundHound, Inc

July 2014 – Jan 2023

Designed intuitive voice AI interfaces for mobile and web applications, delivering innovative AI solutions for customers and business partners.
Developed the Hound voice assistant app for hands-free features and the Houndify platform for integrating voice functionality.
Led the design and launch of Hound In-Car, creating an optimized in-car experience that boosted user adoption and engagement.
Developed automated phone-ordering systems for restaurant owners, including internal and consumer-facing tools with integrated voice functionality.
Managed end-to-end design projects for iOS, Android, and web platforms.
Collaborated with cross-functional teams to transform complex AI concepts into user-friendly designs.
Built scalable, accessible design systems for voice-first experiences.
Built prototypes to validate design concepts and gather feedback.

Sr. UI Designer

Visa, Inc

Dec 2011 – Mar 2014

Conceptualized and brainstormed solutions for new and existing design challenges.
Designed intuitive, responsive, and brand-consistent mobile and web experiences for V.me by Visa, delivering a superior checkout solution to enhance consumer satisfaction and boost merchant sales.
Collaborated closely with product teams, developers, and QA to define interaction design specifications and product requirements.

Visual Designer

eBay, Inc

April 2011 – Dec 2011

Worked on the eBay Buyer Protection program to enhance awareness and build trust, boosting confidence and security in the eBay shopping experience.
Designed landing pages, banners, and e-newsletters for eBay Buyer Protection, driving awareness through effective visual solutions and strong brand identity.
Collaborated with the eBay UED team, including the Design Manager, Interaction Designer, and Product Managers, to translate business requirements into design specifications in a fast-paced environment.

Education

Master of Web Design and New Media

Academy of Art University

Professional Skills

Skills

Tools